Frequenlty Asked Questions

Setting up your account takes just a few minutes. Sign up with your name and email address, verify your identity for security and compliance, and make a minimum deposit of . Once your account is active, you’ll have full access to the trading dashboard, real-time market data and automated tools to help you make informed decisions from your very first trade.

Yes. We use bank-grade TLS encryption, two-factor authentication (2FA), and cold storage safeguards for your assets. Payments are processed through trusted providers, and personal information is handled in line with strict privacy standards and applicable Australian privacy laws. Your security is our top priority from sign-up to withdrawal.

You can request a withdrawal from your account dashboard at any time. We process withdrawals within 1–3 business days, depending on your chosen payment method. There are no hidden fees—any charges and time frames are clearly displayed before you confirm your transaction.

You can start with the minimum deposit and explore all features at your own pace. The platform is designed to be straightforward and secure, with intuitive navigation, learning resources and 24/7 support to help you every step of the way, even if you're new to trading. Once you've tried it and feel ready, you can switch to live trading. The choice is always yours.

No prior experience is required. Our platform provides guided onboarding, comprehensive tutorials and AI-powered tools to streamline every step. Whether you’re new to trading or an experienced trader, you can learn, practise and trade at your own pace. If you need assistance, our support team is available 24/7 via chat and email.